Our mission is to enable and support people with a learning disability to take control of their lives, to be as independent as they can be and to have the best quality of life possible.


We are committed to improving the lives of the people we support. Our person-centred approach puts the individual at the centre of all our activity – whether that involves providing day-to-day support or advocating for individuals on matters that directly affect them.  We are committed to offering choices, independence, dignity, privacy, respect and promoting the rights of people with learning disabilities.


In view of the values New Directions holds of respect, dignity, inclusion, empowerment, choice, independence and equality, we will:

Uphold and promote our belief that all individuals have the right to be treated with dignity and that each of us has a responsibility to treat others with respect.

Work together with the people we support, our colleagues and all partners and community groups to establish practices which express our values of diversity.

Endeavour to ensure that our facilities, resources and services are responsive, relevant and accessible to all who wish to access them.


We will work in partnership with people with learning disabilities and family carers, recognising that they are the real experts and that their stories and life experiences should be central to developing and sharing good practice.


  • We will make sure that people with learning disabilities are kept safe from abuse and neglect and are able to be independent and make choices
  • We believe that communication is a basic right and will work in ways that ensure that individuals’ means of communication are supported and valued
  • We are committed to developing the values, knowledge, skills and competencies of all those who support people with a learning disability
  • As an organisation, we will be person centred and value our staff so that they can value the people we serve
  • We are open to changing the way we work if this means that more people with learning disabilities can have better lives through what we do.


Reflections Of The Pandemic 2020

SOCIAL DISTANCINGThursday 2nd April 2020 More from some of our New Directions kitchens! Homecooking helps the people we support to control portion sizes, get value for money and save costs. Many of our tenants are also batch cooking now as they live independently...

Adapting To College In The New-Normal: Harry’s Story

Adapting To College In The New-Normal: Harry’s Story

Education has been affected dramatically by the lockdown due to the pandemic, yet Harry who is supported by New Directions has adapted to a new way of learning and is thriving in his studies. Harry is in his first year of his Diploma Level 1 Professional Cookery...

Visitor Pod Reunites Families Safely This Christmas

Visitor Pod Reunites Families Safely This Christmas

This Christmas, New Directions has enabled the people it supports to spend quality time with their loved ones in the safe environment of its new Covid-secure and purpose-built visitor pod. Officially opened by the Mayor of Rugby, Cllr Bill Lewis on Friday 18th...