Are you looking for supported living but don’t know where to begin? We can help you to make choices about the way you want to live your life and who you want to live it with. The support that you receive responds to your needs, rights and wishes in a way that suits your lifestyle.

New Directions (Rugby) Ltd provides a wide range of supported living accommodation for people with learning disabilities and other mental health, physical health needs, complex care and those who have a dual diagnosis, to name just a few. We have various supported living services which include shared living environments with communal areas, self-contained flats and maisonettes. Alternatively we can find accommodation to suit your needs in the local community.

We have flats available at our supported living accommodation where you can take your next step into independence. We provide tenants with housing management support from the start of your placement with us. Find out more about what we can offer you at Queens Court by clicking each topic:

FEELING SAFE LIVING INDEPENDENTLY

All our flats are self-contained, which means that you have your own living room, bedroom, open plan kitchen/ living room and can shut your front door relaxing in your own home. We have staff onsite and cctv throughout the premises. The manager of the service is onsite operating an open door policy should you have anything you want to talk about. Your flat will have a visual intercom where you can see who is calling for you and decide who does and doesn’t visit. You will have your own locked post box making your mail private to you. Safety and trust are important to us, so we are regulated by the Care Quality Commission and you can find our latest report online.

BUILDING FRIENDSHIPS AND RELATIONSHIPS

We offer more than just accommodation. Our town based flats provide a community of people and social opportunities, meaning that you will not feel isolated and family members will be reassured. You can join others who have similar hobbies such as walking, exercise, fishing and bike riding. We have outdoor communal areas where you can get together and you can access our day opportunities service to enjoy meals and activities in the evenings and at weekends. Our accommodation is located near to places of worship where you can meet others that share your faith. Some people who live with us have relationships and have started a family, we can accommodate individuals or couples in our flats.

A GREAT LOCATION

Situated in the heart of Rugby town centre, our supported living accommodation has the benefit of being close to bus links, in walking distance of the train station, near to the shops, local restaurants and night life. If you are interested in learning at college, we can support you to attend. If you can drive, we have free car parking on site and plenty of ideas of how you can get the most out of the local area. There are lots of local places to visit in the Midlands which we can help you to access. If you want to go further afield and take a holiday in the UK or abroad, we can help you to organise your trip and transport.

HOUSING SUPPORT
Any tenant who lives in a New Directions property in supported living is entitled to Housing support, this support includes
  • Maintaining their tenancy – understanding their tenancy agreement, how to look after their home and how to be a responsible tenant 
  • Managing their finances – Budgeting, support with bank accounts, how to save their money and debt support
  • Employment/volunteering and further education – Creating CV’s, job and volunteer searches, finding the right education for the tenant
  • Utilities – Setting them up along with direct debits, renewing or changing tariffs, complaints support and comparing different providers that suits the tenant
  • Benefits – Applying, appealing and reviewing benefits, there is also support for friends or families that are appointees to tenants.

The Housing Department supports tenants to enable them to play a part in where they live, this can be working with tenants to create policies, organise events, speak up when they feel there needs to be improvements to where they live.

 
Any tenant with an email address can have access to the tenant intranet, where they can be kept up to date with any events or changes to where they live. The intranet also gives a tenant access to complete forms such as maintenance, complaints or ideas they may have. 
WHO CAN BENEFIT FROM SUPPORTED LIVING?

Our supported living options provide support at every level with as much or as little as you need, this will be assessed by your local authority. Our services are available to people 16+ with a learning disability and autism. The purpose of supported living is that you are making your own choices and have control of your life no matter how much support you need. We offer a purpose built 3 storey building with a lift which makes it available to people with limited mobility. We call our model a “Step Up and Step Down” where your needs are met every step of the way.

WANT TO KNOW MORE ABOUT OUR SERVICES?

OUR VALUES:

CHOICE

INDEPENDENCE

EQUALITY

I have to say that New Directions staff are absolutely amazing. They are doing an amazing job. I give it 100 out of 100. Thank you for keeping everyone safe at Queens and Kings (Court). New Directions staff are working so hard. Keep this up.

Billy

Tenant

I’m living the dream. I never used to admit I had difficulties, you know what, but I think I’m a lot more independent since I’ve lived here! It’s been a rollercoaster year it has for me – it’s been fantastic, my life has been more opened up. I’ve met a lot more friends. I like my freedom best

Harry

Tenant

The staff are very good and help me a lot. I like to go into town, it’s near. I really liked going to the theatre and going to places to eat too

Kelly

Tenant

Becky

Becky

Housing Manager

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