Due to our successful growth and future expansion plans we are currently recruiting full time and part time staff in a variety of roles within the charity, some of which may include shifts covering evenings, weekends and sleep-ins. We are operating flexible closing dates for some of our vacancies and therefore advise you to apply at your earliest opportunity as once sufficient applications are received the vacancy will be closed.

Application Guidelines

Online ApplicatioN

Your initial employment is conditional upon the provision of a satisfactory Disclosure and Barring Certificate of a level appropriate to your post.  You will be required to consent to subsequent criminal record checks from time to time during your employment as deemed appropriate by the Company.  In the event that such certificate(s) are not supplied your employment with us will be terminated.  Our full criminal records policy is available upon request.  Please contact the Administration Team via admin@newdirectionsrugby.org.uk


From 11 November 2021, it will be a legal requirement if working in our registered care services to be fully vaccinated against COVID-19 unless medically exempt.  As part of our safer recruitment process, if you are successful in applying for a role in one of our registered care services, it will be a condition of your employment to provide evidence of your vaccination status or medical exemption.  For roles in our other services, it is preferable that candidates are fully vaccinated (unless they have a medical exemption) as it is anticipated that this requirement will be extended to all of our services from April 2022, however, at the current time, we will accept and consider applications from non-vaccinated candidates.

We understand that moving to a new job can be financially challenging so we will consider an advance on wages in the first month of employment.

From 10 November 2021 up to and including 31 March 2022 we will also be offering a Joining Bonus of £500 to any newly recruited permanent employees who apply for a post with New Directions and join the company. This will be payable in two instalments, £250 when they join and £250 when they pass their probation period, provided they have not been issued any letters of concern at that point or have any live formal written warnings on their file.

As part of our safer recruitment process, from 1 January 2022 it is a requirement of your employment and ongoing employment with New Directions to subscribe to the DBS Update Service (this applies to permanent contracted employees).  The initial cost of £13.00 will be reimbursed  upon successful completion of the probationary period.  We recommend that you choose automatic renewal when initially applying as you will be required to keep your subscription current on an annual basis and will need to provide proof of subscription in order to claim back the £13.00 renewal fee.

Please see the application guidelines and apply online.

Deputy Manager
38 hours per week
Salary from £25,000 per annum

You have a fantastic opportunity to join our organisation, as a Deputy Manager, overseeing one of our exciting newer Supported Living services within the Rugby town centre – North Warwickshire.  This Purpose built modern service has 13 flats, with an experienced staff team, providing a range of support, with bespoke support plans to suit individuals’ needs. 

New Directions is a growing organisation, who are passionate about supporting people to develop their independence and future goals. Do you want to be part of our team and grow with us and achieve your career ambitions? We work on a value based approach to recruit and retain our staff. 

We work with people in our step up step down model of care and support, providing accommodation for life. People have access to networks of support, families, friends, local communities and professionals. We are passionate about people’s rights and choices and we pride ourselves on providing services that are person centred to achieve people’s outcomes. 

This is a full-time role where you will provide direct day to day leadership to a team consisting of team leaders, senior support workers and support workers. You will coach the team to grow and develop, whilst promoting the supported living service in line with the company’s vision, business aims and objectives.

You will report directly to the Operation’s Manager. This is an exciting challenge and you will be involved with all aspects of the management of the service, including recruitment, assessments, support planning and quality compliance. You will have full support of the Registered Manager and members of the operational team.

 Job Requirements:

  • Previous experience of managing a supported living service a deputy level, or an experienced team leader wishing to take the next step in their career
  • Previous experience of working with adults with learning disabilities, ASD, mental health issues and / or additional needs
  • To be able to work flexibly as this role will include some shift work, weekends, evenings and holidays when required 
  • A car driver with a current full UK driving license and access to your own vehicle (Desirable)
  • Qualified to Level 3 Diploma/NVQ Health & Social Care/Management or equivalent
  • Working towards or hold a Level 5 Diploma in Leadership in Health & Social Care (desirable)
  • Have commitment to continuous professional development 
  • Have an understanding of requirements to comply with CQC and commissioning standards
  • To be able to participate with the on-call rota within supported living 
  • To have an enhanced DBS for Adults and Children on the renewal scheme/ or be willing to have an application made during the recruitment process 

Job Benefits:

  • Active staff reward and recognition incentives
  • Supportive career progression  and opportunities to stay within this growing organisation.
  • Excellent training, CPD and development opportunities 
  • Operational on-call support to ensure you feel safe and valued
  • Access to employee assistance programmes,  health care packages and occupational Health support

For further information please call  01788 573318 and ask to speak to Jodi or Jane.

Job Description       Person Specifciation        Competency Framework

Team Leader
Full time 35 hours per week.
Starting at £11.14 per hour, up to £11.71 per hour.
The role requires a flexible working approach including early, late, weekend and bank holiday shifts.

Do you want to make a difference?

You have a fantastic opportunity to join our organisation, as a Team Leader, working in our exciting Supported Living services.   We are looking for a proactive, enthusiastic individual with excellent communication skills, initiative and common sense to lead a team and to enable the people we support to realise their potential.  You will be working with an experienced staff team, providing a range of support with bespoke support plans to suit individuals’ needs. 

New Directions is a growing organisation that is passionate about supporting people to develop their independence and future goals.  Do you want to be part of our team and grow with us and achieve your career ambitions?  We work on a value based approach to recruit and retain our staff. 

This is a full-time role where you will work with the Deputy Manager to provide direct day to day leadership to a team consisting of senior support workers and support workers. 

We offer competitive pay, pension scheme, free training, Employee Assistance Programme, opportunities to progress, flexible working to maintain a work/life balance and the chance to wake up everyday knowing that you will make a difference.

You will have achieved or be working towards Level 3 Diploma/NVQ Health & Social Care.  Support will be given to achieve this qualification.  Driver preferable.  

For further information please phone 01788 573318 and ask to speak to Jodi or Jane.

Job Description        Person Specification        Competency Framework

Experienced Senior Administrator
38 hours per week
£21,500 per annum

This is an exciting opportunity to play a key role in our busy Administration Department.  You will be the first point of contact for our head office based in central Rugby and will provide administrative support to the management team.  The role is varied in nature and will include supporting recruitment, training and purchasing.  You will be responsible for keeping various databases and records updated and will be willing to learn new skills and software packages.  You will have strong people and IT skills including Google suite and a good understanding of data protection and GDPR.

You will have a positive, professional and friendly approach, be experienced in a range of administrative tasks, able to work in an organised manner and have great attention to detail.

We will offer you:

  • a supportive working environment
  • staff reward and recognition scheme
  • access to a free and confidential employee assistance programme
  • access to a reduced rate, voluntary healthcare cash plan
  • work-life balance policy to support your health and wellbeing
  • the right to request flexible working from day one of employment
  • learning and development opportunities to support you to develop your skills 

New Directions is a well-established local charity providing housing and support services to vulnerable adults with learning and physical disabilities.  We are passionate about people’s rights and choices and we pride ourselves on providing high quality services, underpinned by our key values of independence, choice and equality. 

We are a growing organisation, always looking ahead.  If you see yourself as part of our team and would like to wake up each day knowing that the work you do makes a difference to the lives of the people we support, please submit your application

Job Description        Person Specification        Competency Framework

Care Worker (Residential Services)
Part Time 28 hours per week (Ref: CW28)
Part Time 21 hours per week (Ref: CW21-Weekend) Friday, Saturday and Sunday
Starting at £9.10 per hour, up to £9.46 per hour.

You will enable, encourage and support people according to their care plan to maintain their skills in all aspects of daily living and to achieve their desired outcomes.  You will support people with personal care, to make choices and to actively take part in the running of their home.  You will support people within the local community and beyond, to attend appointments and take part in social and leisure activities and ensure they maintain relationships with their friends and families.  You will need to be able to maintain accurate records, to prioritise and show initiative, and enjoy interacting with a variety of people.  You will have basic computer skills.  We provide full training and regular supervision so that you can develop your skills and progress in your career.

Job Description      Person Specification      Competency Framework      Further Information

Supported Living Support Workers – Mental Health, Autism, Learning Disabilities 
Full time (Ref: SLFT) (35 hours per week) and part time (Ref: SLPT) shifts available, including evenings, weekends, and sleep-ins (paid at the rate of £70.47 per session).
We would particularly welcome applicants who can work weekend shifts.
Starting at £9.10 up to £9.46 per hour.

Peter, Emily* and others like them are looking for people to support them to live their lives as independently as possible by becoming part of their team of Support Workers in our modern town-centre supported living accommodation services in Rugby, where no two days are the same.  Part of a supportive team, you will lone-work at times so will have the ability to remain calm in an emergency, know when to seek support, be confident and resilient in managing difficult situations and above all, have the interests of the people we support at the heart of everything you do.

You may already have experience of supporting people with mental health needs and/or learning disabilities and other complex needs. You may have a background in care or have worked in an environment supporting people who are vulnerable for a variety of reasons. Whether or not you have previous experience, we are looking for people who can demonstrate compassion, respect and empathy.

Could you support Peter*? 

Peter is 24, likes going out with his friends, socialising at the local pub, going to the cinema to see the latest films and would like to get a job. Peter has mental health needs and at times does not engage in his support, however he needs encouragement to maintain his flat, to keep it clean and to learn to cook healthy meals.

Could you support Emily*? 

Emily is 20, has moved out of her family home for the first time, has a partner, attends college and would like to start a family. Emily has learning disabilities and needs encouragement and support with daily living skills, such as managing her money and doing shopping; and with maintaining positive friendships. 

*Peter and Emily are just examples of some of the people you will support.

Every person we support is an individual; they are all unique, have their own hobbies and interests. You may support individuals with their personal care, daily living skills and involvement in their local community. Your role will be to support them to live their life to the fullest, keep them safe and support them to take positive risks, helping them to achieve their hopes and aspirations.

New Directions is a leading provider of learning, physical and autism disability support services. We are a thriving and progressive charity with a passion for providing the highest quality service to the people we support and are committed to supporting every individual to live their life the way they want to. As we continue to expand our services we are looking to recruit Support Workers who are motivated and passionate about making a difference to the lives of the people we support.

What we offer you:

  • Pay above the national minimum wage
  • 28 days leave per year including public holidays, pro rata for part time employees
  • Cost of DBS check reimbursed on successful completion of probation
  • Comprehensive service-specific induction and ongoing regular supervision, training and development 
  • Working alongside and shadowing a “buddy” who will support you as you settle into your new role
  • Opportunity and support to achieve a work-based level 2 qualification
  • Free 24 hour confidential Employee Assistance Programme helpline
  • Reduced rate voluntary healthcare cash plan to support your health and wellbeing and that of your family
  • The chance to wake up everyday knowing that you are making a difference!  

If you are looking for your next career move, or are ready for a change in career, are positive, kind, honest and a good listener, this could be the job for you. You will have patience, common sense and the ability to problem solve and will share our values of choice, independence, equality and treating everyone with respect. 

Community Support Worker (Supported Living Services) Ref: ComSW
Part Time (21.75 hours per week plus sleeps, to include weekend support) starting at £9.10 per hour, up to £9.46 per hour.  Sleep-ins paid at the rate of £70.47 per session.

Susie is a young lady who lives in her own flat in the community and requires staff to support her 1:1 on a daily basis with the following activities:
Personal care
Accessing the community – shopping, appointments, day trips, visiting family & friends, meals out.
Support with daily living skills – cooking, cleaning, laundry, managing finances.
Attending day services 5 days per week 9am-4pm (Monday – Friday)

Susie is non-verbal and uses Makaton and pictures to communicate.
Susie loves animals especially visiting the cat cafe, going out for walks, being independent and learning new skills.
Susie is a very loving, kind and gentle person.

For further information please contact Amy Ellis, Deputy Manager on 07342884803.

Job Description      Person Specification      Competency Framework      Further Information

Bank Support Workers
£8.91 per hour for a day shift, £9.41 per hour for a waking night shift
Sleep-ins paid £70.47 per sleep

Would you like a flexible role that enables you to work when you are available?
If you have answered ‘yes’, then Bank Support Worker could be the role for you!

We specialise in providing services for people aged from sixteen years through to end of life. We support people with learning disabilities, autism spectrum disorder, mental health needs, amongst other additional needs. We have residential care homes, supported living accommodation, day opportunities and respite.

Every day is different, just as all of the people we support are different. You may support individuals with their personal care, daily living skills and involvement in their local community. You will support them with their needs and choices and encourage them to achieve their goals so that they are living their best life! 

We are currently recruiting Bank Support Workers who will engage with the company on a casual basis to work across all of our services. There are a range of shifts available, including earlies, lates, evenings, weekends, sleep-ins and waking nights. You do not need to commit to a specific number of hours, but you will be required to work on a regular basis where possible. 

What we are looking for

  • People with a passion for supporting others to be as independent as possible
  • People who have an understanding and experience of the importance of person-centred support
  • People who are committed to providing the highest quality of support
  • People who share our key values of independence, choice and equality

What we offer you

  • The flexibility to choose to work when you are available
  • A variety of different services to work in
  • A thorough induction process and ongoing refresher training to keep your skills and knowledge updated 
  • Pay at your normal hourly rate for attendance on company training
  • Holiday pay based on the number of hours you work 
  • The opportunity to wake up everyday, knowing that you are making a difference!

Job Description      Person Specification      Competency Framework


Volunteers We are looking for volunteers to help in many different areas of the charity e.g. administration, driving, befriending and gardening.  If you would like to become a valued member of our team, learn new skills, share existing skills and make a difference to the lives of others please contact us today.

Work Experience If you are currently at school or college and have an interest in support work but would like to find out more, please contact us about our work experience placements.

Work Placement Students  If you are studying for a health and social care degree and looking for a work placement, please contact us.

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