We have suspended recruitment of volunteers until further notice however if you are looking for work and have experience as a Support or Care Worker please apply via our online application form on the Current Vacancies page.

Volunteers are an important part of our organisation, not only because they bring their skills and experience to help create positive change for people we support, but also because volunteering can provide opportunities to learn something new and build confidence. We are always looking for new ways in which we can enrich the lives of people we support. Therefore, if you have skills you would like to put to good use, or if you have some spare time you can give, then we would love to hear from you.

What Can You Do To Help?

  • Befriending and providing companionship
  • Administration
  • Helping in our cafe
  • Supporting social activities
  • Helping people use computers
  • Gardening and supporting individuals on the allotment
  • Supporting drama classes
  • Art and craft activities
  • Supporting or organising fundraising events
  • Domestic support to individuals

This list is not set in stone. If there is a skill you have that you could pass on to others, we would love to hear from you.


Volunteer Befriender

I’ve been volunteering with New Directions for approximately 4 and a half years. I started volunteering in Reception with Jill, who was very helpful, for approximately a year where I learnt a lot about New Directions, what they do for the community and the people they support. I then requested to volunteer on a more personal, 1 to 1 level and Jill accommodated my wish. I then went on to volunteer with two individuals for 2 and a half years. I currently still volunteer with one of the people New Directions support every Wednesday and we have become very good friends over the years and I feel it has given them a change to their weekly routine and a choice as to how they would like to spend some of their social hours. I have found volunteering here very fulfilling and uplifting, and I would certainly recommend to anyone with interest in this area.


Volunteer Archivist

I volunteer at Poppy Place making tea and coffee, and doing some gardening. I am also the Archiving Volunteer at Head Office for 2 hours a week. I help put together the history of New Directions.

I really enjoy my role and being part of the Admin team on a Wednesday afternoon. I have also learnt a lot.

Contact Us About Volunteering 

Contact us here
reCAPTCHA is required.

Frequently Asked Questions

Who can volunteer? 

  • Anyone over the age of 18 can apply to volunteer with New Directions.

What happens when I apply to be a volunteer?

  • Once you have completed a registration form, you may be invited to attend an informal interview. If successful, we will then seek two references and you will be asked to complete an online Disclosure & Barring Service (DBS) application (at no cost to you).

I have a learning disability. Can I still apply to be a volunteer?

  • You can certainly apply. We always endeavour to provide appropriate support to all our volunteers so they can fulfil any role they undertake.

Do you offer training to volunteers?

  • We provide training that is specific to your role.

How much time do I have to give as a volunteer?

  • You will be asked to indicate your availability at your interview and an agreed timetable will be drawn up between yourself and your Manager when you start.

Will volunteering affect my benefits?

  • Volunteering should not affect your benefits as long as you continue to meet the conditions of the benefits you are receiving. Your expenses must also be limited to your volunteering duties, such as travel.

I am a refugee/asylum seeker. Can I volunteer?

  • Asylum seekers are allowed to volunteer no matter what the status of their claim may be. However, you must ensure that you abide by immigration rules.
Ask your top three questions or more to receive a call from us supporting you in your journey to independence for you or someone you know.