The flat here is 100% better than the bedsit that I was living in, I now have a massive bathroom and a separate bedroom. You can be yourself here and it is comforting that the staff are about. I like to get together with everyone else in the communal room, it’s nice.

It was really nice to meet the residents and have a look around the house. [We] were very impressed with what we saw.

We are very happy that we have somewhere that Fiona is happy to come and stay and she looks forward to her visits.

I like it when everybody gets together for Tea and Chat with the Trustees meetings as I am with my friends then.

I like sessions at Community Choices Network. Tiger Feet is my favourite because I can dance and keep fit.

He thinks of [the house] as his home. When returning after Christmas, the others waited for his return before having their lunch and greeted him with obvious delight.

Every time ‘L’ stays at [the house] she enjoys herself and everyone is very friendly.

I enjoy volunteering at New Directions and they have also supported me to help out at a local animal charity which I really enjoy.

I like my flat and get on really well with my neighbour who is also supported by my New Directions. I now visit her upstairs after not climbing stairs for 15 years

The atmosphere in the house is that of a close family unit with obvious signs that the residents are happy there.