Please read the application guidelines before completing your application form. The information you provide in your personal statement, giving examples of how you meet the criteria in the person specification, will determine whether you are shortlisted for an interview.
Due to our successful growth and future expansion plans we are currently recruiting full time and part time staff in a variety of roles within the charity, some of which may include shifts covering evenings, weekends and sleep-ins. We are operating flexible closing dates for some of our vacancies and therefore advise you to apply at your earliest opportunity as once sufficient applications are received the vacancy will be closed.
Your initial employment is conditional upon the provision of a satisfactory Disclosure and Barring Certificate of a level appropriate to your post. As part of our safer recruitment process, it is a requirement of your employment and ongoing employment to subscribe to the DBS Update Service (this applies to permanent contracted employees). The initial cost of £16.00 will be reimbursed upon successful completion of the probationary period.
Moving to a new job can be financially challenging so we will consider an advance on wages in the first month of employment.
Please read the application guidelines, the job description and person specification for the role you are applying for before completing your application.
Applicants who have applied in the last 12 months need not apply.
Team Leader – Respite Service
Hours 21 hours per week
Salary £16.09 per hour
We are looking for a positive, proactive and enthusiastic individual with excellent communication skills, initiative and common sense to lead a team and enable the people we support to realise their potential.
With the launch of our new and modern 7-bed respite provision in March 2026, this is a fantastic opportunity to help shape and lead a service that’s responding to growing demand. This vital service offers short or longer stays where our team works closely with service users to develop new skills, increase independence and build friendships – making a real difference in people’s lives every day.
As Team Leader you will need to be resilient, confident, and able to remain calm and provide clear direction to the staff team in various situations, some of which may be challenging. You will need to confidently lead the team on a day-to-day basis with compassion, respect and empathy. Reporting to and supported by your Deputy Manager, you will have responsibility for the smooth running of shifts, ensuring the individuals we support are at the heart of everything you do. You will bring your experience, motivation and passion to join our team and make a positive difference to the lives of the people we support, helping them to develop and maintain their skills, and to create a welcoming environment where they can relax, be themselves and live the life they choose.
Your responsibilities will include:
- Leading and supporting a team of staff to provide exceptional care.
- Ensuring the smooth and efficient operation of each shift.
- Prioritising and respecting the individual needs, choices, and dignity of the people we support.
- Working in line with all company policies and procedures.
- Participating in team meetings, training, and online learning as required.
- Maintaining accurate and up-to-date electronic and manual records.
- Providing regular supervision and support to team members, including managing attendance.
- Assisting the Deputy and Manager in maintaining safe staffing levels.
What we offer you:
- 28 days leave per year including public holidays, pro rata for part time employees, increasing to 29 days after 2 years’ service and to 31 days after 5 years’ service
- Comprehensive service-specific induction and ongoing regular supervision, training and development
- Working alongside and shadowing a colleague who will support you as you settle into your new role
- Opportunity and support to achieve a work-based qualification
- Free 24 hour confidential Employee Assistance Programme helpline
- Reduced rate voluntary healthcare cash plan to support your health and wellbeing and that of your family
- The chance to wake up every day knowing that you are making a difference!
Job Description Person Specification
Support Workers
Hours up to 35.5 hours per week including evenings, weekends and sleep-ins
Salary From £22,768.20 up to £23,998.00 per annum (£12.51 per hour, up to £13.00 per hour), pro rata for part time hours
Sleep-ins paid at the rate of £77.50 per session
Overtime regularly available.
The role involves enabling, encouraging and supporting people according to their support plans to maintain their skills in all aspects of daily living and to achieve their desired outcomes e.g. supporting people with personal care, to make choices and to actively take part in the running of their home. You will support people within the local community and beyond, to attend appointments and take part in social and leisure activities and ensure they maintain relationships with their friends and families.
You’ll need basic IT skills to update support plans and maintain accurate records, along with the ability to prioritise tasks, use initiative, and enjoy building positive relationships with a variety of people.
In return, we offer comprehensive training and regular supervision, giving you the support you need to develop your skills and progress in your career.
What we offer you:
● Pay above the national minimum wage
● 28 days leave per year including public holidays, pro rata for part time employees, increasing to 29 days after 2 years’ service and to 31 days after 5 years’ service
● Comprehensive service-specific induction and ongoing regular supervision, training and development
● Working alongside and shadowing a colleague who will support you as you settle into your new role
● Opportunity and support to achieve a work-based level 2 or 3 qualification
● Free 24 hour confidential Employee Assistance Programme helpline
● Reduced rate voluntary healthcare cash plan to support your health and wellbeing and that of your family
● The chance to wake up every day knowing that you are making a difference!
It is a genuine occupational requirement for some of the people we employ to be female to support people with their personal care. We therefore welcome applications from females for the position of Support Worker as permitted under Schedule 9 Part 1 of the Equality Act 2010.
Full and Part-time Support Workers – Milner House
Hours Full Time @ 35 hours per week or Part Time @ 21 hours per week including evenings, weekends and sleep-ins
Salary From £22,768.20 up to £23,998.00 per annum (£12.51 per hour, up to £13.00 per hour), pro rata for part time hours
Sleep-ins paid at the rate of £77.50 per session
Overtime regularly available.
The character and ethos of Milner House is one of promoting and encouraging independence and empowerment. Customers visit Milner House to learn new skills or maintain their skills, to develop friendships, enjoy community activities or to relax away from home.
The position is 21 hrs per week to include sleep-in duties as required. This position will include every second weekend working.
If you wish to visit Milner House prior to applying to gain more knowledge about the service or to ask about hours, please contact one of the following staff:
Sarah Chilton (Team Leader) 01788 878914, schilton@newdirectionsrugby.org.uk
Carol Payne (Manager) 01788 878914 / 07919090509, cpayne@newdirectionsrugby.org.uk
You’ll need basic IT skills to update support plans and maintain accurate records, along with the ability to prioritise tasks, use initiative, and enjoy building positive relationships with a variety of people.
In return, we offer comprehensive training and regular supervision, giving you the support you need to develop your skills and progress in your career.
What we offer you:
● Pay above the national minimum wage
● 28 days leave per year including public holidays, pro rata for part time employees, increasing to 29 days after 2 years’ service and to 31 days after 5 years’ service
● Comprehensive service-specific induction and ongoing regular supervision, training and development
● Working alongside and shadowing a colleague who will support you as you settle into your new role
● Opportunity and support to achieve a work-based level 2 or 3 qualification
● Free 24 hour confidential Employee Assistance Programme helpline
● Reduced rate voluntary healthcare cash plan to support your health and wellbeing and that of your family
● The chance to wake up every day knowing that you are making a difference!
It is a genuine occupational requirement for some of the people we employ to be female to support people with their personal care. We therefore welcome applications from females for the position of Support Worker as permitted under Schedule 9 Part 1 of the Equality Act 2010.
Work Placement Students If you are studying for a health and social care degree and looking for a work placement, please contact us.
Work Experience If you are currently at school or college and have an interest in support work but would like to find out more, please contact us about our work experience placements.